What information do we collect?
We collect information from you when you register on our site or fill out a form. You may, however, visit our site anonymously.
We may collect the following information:
We may obtain personal information, including (but not limited to) name, company name, address, telephone number, specific questions about your heating system and an e-mail address where you submit an enquiry to us.
What do we use the information for?
We require this information with a view to understanding your needs and to improve our service; for the following reasons:
– To improve customer service (your information helps us to respond more effectively to service requests and support needs)
Internal record keeping. We will retain your data for the appropriate period as permitted by law and/or regulation.
– Our staff will usually contact, whether by mail, telephone or email, people/companies who have requested information from us via this site.
– We may periodically send promotional mail or e-mails about information which we think you may find of interest using the address or e-mail address you have provided. If at any time you would like to unsubscribe from receiving future mails, please inform us appropriately.
Who do we share the information with?
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement.
We will not sell, distribute or lease your personal information to other parties and will only provide such personal information to another party where required to by law or where required to by our regulator.
Should Project Heating Solutions choose to sell or transfer business assets, it is possible that the information we hold may be transferred as part of the transaction. Project Heating Solutions may choose to retain a copy of the information post sale or transfer.
If you change your mind about our use of your personal information, please contact us at any time by writing or e-mailing us at the addresses shown on the Contact Us page.
When someone visits any of our websites, we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting any of our websites. We will not associate any data gathered from our sites with any personally identifying information from any source.
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Important note – this information applies only to this website and not to other websites to which this site links.